JFS Holdings Limited, a leading diversified business entity in Sri Lanka, was presented with a merit award for their outstanding Annual Report, titled ‘The Stargate’ 2022/2023, at the prestigious CMA Awards 2023. The award ceremony, a significant event in the corporate calendar, took place at the Taj Samudra Hotel, Colombo on Friday, October 6th, 2023. Madhushan Raigamage, the Chairperson and Chief Executive Officer of JFS, and Omesha, Madurangi, the AVP Finance and Reporting have represented the company at the award ceremony.
Established in early 2012 as an HR service provider, JFS has rapidly evolved into a prominent and diversified business entity in Sri Lanka, with a primary focus on four core business sectors: ICT, BPO, Action Sports, and Agro-food. Under these sectors, JFS proudly houses eight distinctive brands. Over the years, JFS has demonstrated its commitment and dedication to operating sectors, resulting in remarkable growth and achievements.
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I recently had the privilege of attending the prestigious SHRM (Society for Human Resource Management) Annual Conference & Expo 2023 in Las Vegas, and as an HR professional from Sri Lanka in attendance, I was eager to immerse myself in the global HR community and gain valuable insights into the evolving landscape of human resources. The conference proved to be an enlightening experience, offering a glimpse into the new “abnormal” of the workplace and emphasizing the importance of giving back to our communities.
Embracing the ‘New Abnormal’
Addressing the gathering, SHRM President and CEO Johnny C. Taylor Jr. shed light on the "new abnormal." Taylor acknowledged that the traditional ways of doing business have been disrupted, and organizations must adapt to this new reality. The pandemic has accelerated the pace of change, and as HR professionals, we must be prepared to navigate uncertainty and embrace agility.
In his thought-provoking address, Taylor highlighted the transformative potential of the HI (human intelligence) plus AI equation, emphasizing the impact it can have on an organization's return on investment (ROI). Acknowledging the apprehension surrounding automation and AI, Taylor assured HR professionals that their role is crucial in guiding employees through this transformative process and alleviating their concerns.
"But there are things that AI can't do, and one is having a heart. It can't replicate what humans can do to make a difference in others' lives. After all, we are the humans in human resources. When you care for your people, they will spread the word about how great it is to work at your company,” Taylor Jr. observed. As the heart of human resources, our ability to make a difference in others' lives is unparalleled.